Get set up
- Install Shopbird from the Shopify App Store. Every feature is open for 14 days, with no page limit.
- Enable the Shopbird app embed. It hides locked buy buttons across your store and shows the lock screen for store-wide locks. The setup card on Shopbird's Home opens pages and walks you through the three step process.
- Create your first lock. Pick what to lock and who can unlock it, or start from one of the ready-made setups on Home.
- Test it in a private browser window: visit the locked product, unlock it, and go through checkout.
Questions
Locks
What can I lock?
Products, collections, variants, products by vendor, type or tag, pages, blogs, and your whole store.
Can I show a product but hide its price?
Yes. A lock can hide the product completely, or keep it visible and hide the price and buy button until the shopper unlocks it.
What happens if someone shares a cart or checkout link?
Checkout checks every lock again. A shopper who hasn't unlocked gets your message and can't pay.
How long does an unlock last?
You choose per lock, from 1 hour to 30 days. The default is 7 days. Turn on Remember access to keep signed-in customers unlocked until you revoke it.
Can a code work only once?
Yes. Codes can be single use, and you can revoke any code in a click.
Drops
How does a drop work?
Pick the products and set the dates. Shopbird moves the drop through teaser, preview, early access and public on schedule, and lets the right shoppers buy at each stage.
How are raffle winners picked?
Signed-in customers enter before launch. At launch, Shopbird draws winners at random and gives them a window to buy.
How many drops can I run?
Free runs one drop at a time. Paid plans launch a set number each month, and Scale has no limit. See pricing for each plan.
Plans and billing
What counts as a page?
A locked product is one page. A locked collection is one page plus each product in it.
What if I go over my plan?
Nothing unlocks. Everything stays locked, but new locks wait until you upgrade or remove some.
How am I billed?
Shopify bills paid plans on your Shopify invoice. You can change plans any time from Settings.
Your theme and uninstalling
Do I need to edit theme code?
No. Everything is done with the app embed and the unlock block in the theme editor.
What if I uninstall?
Use Prepare to uninstall in Settings first. It puts every product, page and post back the way it was.
Contact support
Email support@shopbird.app with your store's myshopify.com address and what you're seeing. Screenshots help.
Building something on Shopbird? The API docs cover tokens, webhooks and every endpoint.